Accessibility at IMEX
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Accessibility at IMEX
We’re passionate about designing safe, inclusive and accessible events. We want to create the best experience for everyone attending IMEX. We hope the following information helps you plan your IMEX experience and answers any questions you may have about accessibility.
Contact us
If you need accessibility assistance before the show, contact our Operations Team at operations@imexevents.com +44 1273 224 958.
Who to contact during the show
If you need assistance at IMEX contact us: Contact us
If you need accessibility assistance before the show, contact our Operations Team at operations@imexevents.com +44 1273 224 958.
Who to contact during the show
- At the IMEX Operations Office, outside Hall 8, Messe Frankfurt
- At the IMEX Information Counter, Hall 9
- By phone +44 1273 224 958
- Or speak to any IMEX member of staff (white IMEX name badges)
Quick jump to:
Wheelchair accessibility
Information counters
The following areas have an accessible counter:
The following areas have an accessible counter:
- Information Zone, Hall 9
- Hosted Buyer Lounge, Hall 9
The following area doesn’t have an accessible counter, but is open and accessible from the side:
- Operations Office, outside Hall 8
Hall 8, Messe Frankfurt
The minimum aisle width in Hall 8 is three meters.
All exhibition booths with a raised floor of up to 4cm require an area with a beveled edge or a ramp. For floors above 4cm only a ramp is accepted. The minimum width for the beveled area or ramp is 90cm.
We encourage booth builders to consider accessibility when designing the layout of their booth and furniture, however we don't audit this. Ask the exhibitor for help if you require adjustments.
The minimum aisle width in Hall 8 is three meters.
All exhibition booths with a raised floor of up to 4cm require an area with a beveled edge or a ramp. For floors above 4cm only a ramp is accepted. The minimum width for the beveled area or ramp is 90cm.
We encourage booth builders to consider accessibility when designing the layout of their booth and furniture, however we don't audit this. Ask the exhibitor for help if you require adjustments.
Catering
In Hall 8, there are three main catering outlets and one coffee station. The main catering outlets have a counter height of 1.27 meters.
In Hall 8, there are three main catering outlets and one coffee station. The main catering outlets have a counter height of 1.27 meters.
Hall 9's three catering trucks are not wheelchair accessible. If you’d like assistance with ordering, go to the Information Counter in Hall 9 and one of the IMEX team will be happy to help.
There’s a catering outlet in the center of Hall 9 which can be accessed from the Hosted Buyer Lounge. The counter is 1.34 meters high.
Outside Hall 9 is a small wheelchair-accessible supermarket for food, drink and convenience items. Opposite is self-service Restaurant Centro with a wide range of menu options.
There’s a catering outlet in the center of Hall 9 which can be accessed from the Hosted Buyer Lounge. The counter is 1.34 meters high.
Outside Hall 9 is a small wheelchair-accessible supermarket for food, drink and convenience items. Opposite is self-service Restaurant Centro with a wide range of menu options.
Education areas
All education theaters and stages are wheelchair accessible and there are reserved spaces for wheelchair users. Most seats in the theaters are backless stools or benches. There are a small number of seats with backs.
Silent Seminar audience headphones are offered in most sessions to reduce background noise.
Real-time language translation and audio transcription is available for sessions in the Forest, Ocean and Canyon theaters, the Research Pod and the IMEX-EIC People & Planet Village. Instructions on how to use Wordly.ai on your device are available at sessions. Use your earphones to listen to the audio translation, and read the session transcription on your device.
All education theaters and stages are wheelchair accessible and there are reserved spaces for wheelchair users. Most seats in the theaters are backless stools or benches. There are a small number of seats with backs.
Silent Seminar audience headphones are offered in most sessions to reduce background noise.
Real-time language translation and audio transcription is available for sessions in the Forest, Ocean and Canyon theaters, the Research Pod and the IMEX-EIC People & Planet Village. Instructions on how to use Wordly.ai on your device are available at sessions. Use your earphones to listen to the audio translation, and read the session transcription on your device.
Press Center
The Press Center is on level 8.1. There is elevator access, however due to heavy doors the elevator is not accessible without assistance. Ask for help at the Operations Counter outside Hall 8.
Transportation
The shuttle buses between Halls 8 and 9 and the LEA entrance are not wheelchair accessible. Take a taxi to Hall 9, level 9.T for the most direct access to the show. Alternatively use public transportation to S Bahn station Frankfurt (Main) Messe. There is no accessible route from the LEA entrance to IMEX. See map for more information.
The Press Center is on level 8.1. There is elevator access, however due to heavy doors the elevator is not accessible without assistance. Ask for help at the Operations Counter outside Hall 8.
Transportation
The shuttle buses between Halls 8 and 9 and the LEA entrance are not wheelchair accessible. Take a taxi to Hall 9, level 9.T for the most direct access to the show. Alternatively use public transportation to S Bahn station Frankfurt (Main) Messe. There is no accessible route from the LEA entrance to IMEX. See map for more information.
Hosted buyer buses are not wheelchair accessible. If you require alternative transportation, discuss this with your IMEX Relationship Manager or contact the Hosted Buyer Team at hosted@imexevents.com, who will be happy to help.
Accessibility by taxi
Sensory information
Scents
Some areas are lightly scented including the entrances to Hall 8 and the Inspiration Hub in Hall 9. Contact us if you need more information at operations@imexevents.com.
Flashing images
We don’t display flashing lights or images in any of our IMEX feature areas, such as the education areas in Hall 9. Video content shown on exhibitor booths may feature flashing images.
Scents
Some areas are lightly scented including the entrances to Hall 8 and the Inspiration Hub in Hall 9. Contact us if you need more information at operations@imexevents.com.
Flashing images
We don’t display flashing lights or images in any of our IMEX feature areas, such as the education areas in Hall 9. Video content shown on exhibitor booths may feature flashing images.
Frequently asked questions
- Is Messe Frankfurt an accessible venue?
- Is there wheelchair or mobility scooter hire?
- Is there accessible parking at Messe Frankfurt?
- Are assistance dogs welcome?
- Where are the disabled restrooms?
- Are there quiet spaces?
- Where can I find medical assistance?
- Are accessible hotel rooms for hosted buyers available?
- What services are not currently accessible?
- Needle disposal
- My question has not been answered
- Feedback
Any questions? Check our FAQs page or contact us:
Call: +44 (0) 1273 227311
Email: enquiries@imexevents.com
Call: +44 (0) 1273 227311
Email: enquiries@imexevents.com
Roger Lehner
Senior Operations and Sustainability Executive
Laura Beattie
Senior Operations Executive