Orders and suppliers
Messe Frankfurt Service Shop
You can order your stand materials, electrical, water, stand equipment, stand services, catering, suspensions and logistics from the Messe Frankfurt Serviceshop. To access the Service Shop you will require a Messe Login.
Services related to compressed air, electricity and water connections, stand cleaning and security are subject to an 25% express surcharge for all orders received 21 days or less before the start of IMEX.
If you have any questions about the Service Shop or your Messe Login, please contact Messe Frankfurt at email@example.com
or call +49 69 7575 2999.
Once your stand is confirmed and Messe Frankfurt have completed the stand-setup in the Service Shop database, all stand coordinators will receive a welcome email from Messe Frankfurt (firstname.lastname@example.org) with a registration link to complete the setup of their Messe Login.
Stand partners are able to create their own personal Messe Login and allocate their stand with the stand number.
Click here to register or create a log-in.
The stand allocation is only possible after the stand-setup has been completed and the stand coordinator has received the above-mentioned welcome email from Messe Frankfurt. Before that, the stand number will not appear in the drop-down list of stand numbers.
Important: Please select which of these options applies to you...
Are you placing orders on your own account (your company will receive invoices)? You will need the stand number to allocate the stand to your Messe Login. The stand can only be allocated after Messe Frankfurt have completed the stand-setup in the Service Shop database. Before that the stand number will not appear in the drop-down list of stand numbers.
Are you placing orders on behalf of the exhibitor (the exhibiting company will receive invoices)? You will need the Stand Code to allocate the stand to your Messe Login. You will need to request the Stand Code directly from the exhibitor. By sharing the Stand Code with you they allow you to place orders on their behalf.
If you are responsible for more than one stand, make sure you select the correct stand each time you log in and place an order.
Additional show information
- AV Equipment
- System Rent A. Kreitz KG
- Accente Gastronomie Service GmbH
+49 69 75 602-22 41
- Floral Decoration
- AS Green Event
+49 69 74 221 935
- Arc International
+44 207 977 7642
- Internet (wired)
- Messe Frankfurt Venue GmbH & Co. KG
+49 69 75 757 1173
- Internet (Wi-Fi)
- Meeting Room AV and Staging
- Abbit BV
+32 (0) 477 382 445
- Carsten Costard
+49 172 615 8878
- Messe Frankfurt Venue GmbH & Co. KG
+49 69 75 756 075
- Stand Construction
+49 644 1982 7410
Messe Frankfurt Medien und Service GmbH (Fairconstruction)
+ 49 69 75 756 697 / + 49 69 75 756 667
- Shell Scheme/Additional Equipment
(Carpeting, raised floor, stand numbering, fascia board lettering, printed banners, furniture)
- Messe Frankfurt Medien und Service GmbH (Fairconstruction)
+49 69 75 756 118
- VAT Reclaim
- CEI – VAT Reclaim Specialists
+44 1732 860430
- Lead retrieval
- Lead retrieval has now been embedded within the IMEX platform free of charge, this will allow you to see all leads including meeting appointment data, online interactions and scans in one place.
You may be contacted by hotel discounters claiming to be associated with us. Many of these discounters are known to engage in fraudulent behaviour, such as not providing the room described at the time of booking.
Unfortunately, we can’t help you if you book through a company not associated with and promoted by IMEX.
Data bank alert
You may be contacted by data bank companies claiming to have information on IMEX participants. However, we do not give out or sell our buyer or exhibitor data.
Stand design and approval
- Technical guidelines and deadlines