Saying yes is a guarantee to gaining experience and learning, establishing business contacts and leaving our comfort zones. However to develop, change and adapt we need to redefine saying no. And understand that saying no is necessary for (sustainable) change. Find a new role for the word no, connected to the need for quality, and to constant yet controlled and unchaotic development.<br />
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Learning outcomes:
<ul>
	<li>Redefine the word no in your businesses and personal life</li>
	<li>Practice how to say and listen to no</li>
	<li>Become a yes and no person</li>
</ul>
CMP-IS Domain E: Human Resources, 0.5 CE hours