How can we create real encounters from which both sides benefit sustainably - the participants in our events and the destinations in which our events take place? In this session we will gain insights and practical examples from the NGO HOPE in Cape Town on how these more in-depth encounters can be designed and how we as the event industry can help develop and design new formats, initiatives and projects that can provide answers to our major challenges.

Learning outcomes 
 
1. Creating real encounters - how does that work? 
2. Best practice using the example of the NGO HOPE Capetown 
3. The sustainability of the social impact - what remains? 
 
This session is approved for the following certifications; 
ICCA Skills Domain CICS/CICE: Module 7 - Building the Value and Impact of the Convention Industry, 0.75 Credits&nbsp;