23-25 May 2023
IMEX Frankfurt



 

TRAVEL REIMBURSEMENTS

We’ll reimburse the cost of your travel to and from Frankfurt up to the travel reimbursement limit. (This does not apply to hosted buyers on the IMEX individual long-haul programme.)  

You should book your flights as soon as you’ve been accepted on to our hosted buyer programme.  We do not book flights on your behalf. 

View the travel reimbursement limits.

Answers to your reimbursement questions
 

Up to the travel reimbursement limit, we will reimburse the cost of:
  • * Stopovers or additional flights (e.g. for a fam trip) (if your flights to and from Frankfurt are booked on one ticket with one fare for the entire journey)

    * Upgrades (if the flight and upgrade are booked and claimed for at the same time)

    * Flexible fares

    * Taxes and other related charges (upgrades/extra leg room) for flights booked using loyalty card points/airmiles

    * Flights booked using credit from cancelled flights

    * Additional costs such as baggage allowance (if authorised by us)
We will not reimburse the cost of:
  • * Driving to Messe Frankfurt

    * Your travel if you do not attend IMEX/do not attend for complete days during your hosted buyer programme

    * Flights/train travel cancelled by the airline or train operator (for whatever reason including COVID-19 restrictions)

    * Flights/train travel changed or cancelled by you

    * Missed flights/train travel and any additional costs incurred

    * Travel agency fees

    * Bank charges made by your bank for receipt of the travel reimbursement
Submitting your travel reimbursement claim
You will need:
 
  • * Your travel itinerary showing your travel into and out of Frankfurt including flight numbers, departure and arrival times, and the name of the airline (if your intermediary books your flights they’ll send us this information)

    * The invoice showing the full cost of your travel (from the airline or travel agency - if you work for a travel agency you must provide a copy of the airline invoice)

    * Your bank details

    - If your bank is in Europe (except the UK), Asia, UAE, Australia, India, Canada, Mexico, or other non-EU country you will need the following bank details: SWIFT/BIC code, IBAN/account number, and beneficiary account name/address (and possibly additional information such as Transit code/BSB code, CLABE depending where your bank is located). Your travel reimbursement will be made by bank transfer

    - If your bank is in the US and you have a US checking or savings bank account you will need your account payee name and your email address. Your travel reimbursement will be paid via secure payment link sent by email to the email address you have given us

    - If your bank is in the UK, you will need your account payee name and your email address. Your travel reimbursement will be paid via secure payment link sent by email to the email address you have given us

    Submit your travel reimbursement claim by logging in to your IMEX account and selecting Manage Reimbursements. Do this as soon as you book your flights and by 28 April 2023 so we can arrange your transfers (we cannot guarantee your airport transfer if you submit your claim after this date).

    No travel reimbursement claims can be submitted after  5 June 2023.
Payment
We aim to reimburse you within three weeks of the show once we have confirmed that you attended the show for your complete days during your programme dates. Make sure your badge is scanned every time you enter the show (so we can check your attendance before we release payment). You view the status of your travel reimbursement claim in your IMEX  account.

If you’ve opted to receive your travel reimbursement via secure payment you’ll receive an email from Wise (noreply@wise.com) - check your junk/spam mailbox if you don’t appear to have received this. The email will be sent on 5 or 6 June 2023 and the secure payment link will be valid for seven days.

Payment will be made in either GBP, EUR or USD. If you paid for your travel in GBP, EUR or USD we will usually reimburse you in the same currency. Any currency conversion will use the time-of-booking exchange rate.
Contact us before booking if:
  • * You cannot find a fare within the travel reimbursement limit

    * The airport you’re flying from is not listed on our travel reimbursement limit table

    * You cannot find flights that allow you to attend complete days during your hosted buyer programme
     
Related pages
 
BEING A HOSTED BUYER

BEING A HOSTED BUYER

Discover who can join our hosted buyer programme and who it has been designed it for. Learn about hosted buyer attendance, registration and other practicalities.
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APPLYING TO BE A HOSTED BUYER

APPLYING TO BE A HOSTED BUYER

There are two ways to become a hosted buyer, through an invitation email from an intermediary or register with us direct.
Register to attend
Appointments at IMEX

Appointments at IMEX

Learn about how appointments are made, how many appointments should be made, scheduling in events, activities and education, group appointments and stand presentations.
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TRAVEL, TRANSFERS, ACCOMMODATION AND VISAS

TRAVEL, TRANSFERS, ACCOMMODATION AND VISAS

Details on flights, accommodation, extras, transfers and visas for hosted buyers.
 
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 Travel reimbursements explained

Travel reimbursements explained

Find out what we'll reimburse hosted buyers for, including reimbursement limits, what's not covered, submitting your travel reimbursement claim and payment.
Visit page
HOSTED BUYER QUALIFYING CRITERIA

HOSTED BUYER QUALIFYING CRITERIA

Find out if you meet our hosted buyer qualifying criteria.



 
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BADGES, CONVINCE YOUR BOSS TOOLKIT

BADGES, CONVINCE YOUR BOSS TOOLKIT

Important details about your badge and tools to help you present a case to your boss to attend IMEX.
 
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GROUP LEADERS

GROUP LEADERS

Everything you need to know about the group leader role, assigning a group leader or being a group leader.

 
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Contact us  

Call: +44 (0) 1273 224957
or email: hosted@imexexhibitions.com
Sarah Lloyd
Sarah Lloyd
Director of Hosted Buyer Programmes
Dan Noyce
Dan Noyce
Senior Relationship Manager
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